Data Privacy at Binusu

Protecting your data and your privacy are essential priorities for Binusu. That’s why we make sure to keep you informed of how and why we collect and use your personal information.

How does Binusu use my data?

Personal information is data that identifies an individual or relates to an identifiable individual.

At Binusu, we collect personal information that is necessary to provide you with our services. This primarily includes data we collect because it is mandated by law—such as when we must comply with anti-money laundering laws—or to verify your identity and protect you from potential fraudulent activity. We may also collect your data to enable certain services, improve our products, and keep you notified of new developments (based on your preferences). We do not —and will not — sell your data to third parties without your consent. 

What type of data does Binusu collect?

We may collect the following types of information:

Personal Identification Information:Full legal name, date of birth, age, nationality, gender, signature, utility bills, photographs, phone number, home address, and/or email.
Institutional Information:Employer Identification number (or comparable number issued by a government), proof of legal formation (e.g. Articles of Incorporation), personal identification information for all material beneficial owners.
Financial Information:Bank account information, payment card primary account number (PAN), transaction history, trading data, and/or tax identification.
Transaction Information:Information about the transactions you make on our Services, such as the name of the recipient, your name, the amount, and/or timestamp.
Employment Information:Office location, job title, and/or description of role.
Correspondence:Survey responses, information provided to our support team or user research team.
Online Identifiers:Geo location/tracking details, browser fingerprint, operating system, browser name and version, and/or personal IP addresses.
Usage Data:Authentication data, security questions, click-stream data, public social networking posts, and other data collected via cookies and similar technologies. Please read our Cookie Policy for more information.

How do privacy regulations affect my data?

In response to major data breaches in recent years, comprehensive data privacy regulation is becoming increasingly prevalent worldwide. Laws like the General Data Protection Regulation (“GDPR”) regulate the processing of personal data by service providers like Binusu, and grant our customers to make certain requests with respect to their data (“Data Subject Access Requests,” or “DSARs”). These include requests to access, modify, or delete data held by Binusu.

How do I get access to my information?

To submit a DSAR, you will need to be logged in to your Binusu account via a web browser or the mobile app. This is to ensure the safety of your data and privacy. Once you are logged in, go to help, and click on contact us. Then fill in our contact form.
If you are attempting to request copies of your data, you will need to submit these requests via web browser. We are unable to support these request types via our mobile app(s) at this time.

What if I'm unable to access my account or privacy settings page?

If you are unable to log in to your account or cannot access the privacy settings page, please submit a request through our Support Portal.

How do I submit questions or concerns?

If you still have questions or concerns regarding how Binusu collects or uses your data, you may submit your through our Support Portal or email

Can I access my privacy settings and submit requests even if I do not live in the EU (European Union)?

In the interest of transparency and giving you control over your data, as of January 1, 2020, Binusu will make its Privacy Policy accessible to all Binusu customers, regardless of where you reside! This means all customers will have the ability to access, modify, and delete personal information Binusu stores about them. You may request access by contacting us on